At usedfurniturebuyerksa.com, we aim to provide a smooth, honest, and reliable selling experience for all customers. Because we buy used items (we do not sell products), our Return & Refund Policy works differently from regular online stores.

Please read the policy carefully.

1. No Returns After Purchase

Once our team inspects, agrees on a price, and completes the payment, the transaction is considered final.
All sales to us are non-returnable because:

• Items are often reused, recycled, or resold immediately

• Pickup and transportation costs occur instantly

• Condition of used items can change once moved

Therefore, we do not return items after the purchase is completed.

2. No Refunds After Payment

Since we purchase items from customers, not the other way around, refunds do not apply.

Once payment is made and the item is collected:

• The seller cannot request a refund

• The seller cannot reverse the sale

• The seller cannot reclaim the item by returning the payment

The sale is considered final and non-refundable.

3. Customer Responsibility Before Selling

Customers must ensure the following before handing over their items:

• Remove all personal belongings from drawers, cabinets, and appliances

• Check furniture carefully for any important items

• Confirm the sale price before the team completes payment

• Provide accurate condition details through phone or WhatsApp

We are not responsible for items accidentally left inside furniture or appliances after pickup.

4. Inspection Before Final Price

Our team always inspects items before confirming the final price.
If the condition is different from what was described:

• The final price may change

• The customer can accept or reject the new price

If the customer rejects the new price, no payment is made, and no item is taken.

5. Cancellation Policy

You may cancel your request before the pickup team arrives.
Once the team reaches your location, cancellation may not be possible due to time and transport cost.

6. No Warranty or Guarantee

Because we buy used items in various conditions:

• We do not provide warranties

• We do not provide guarantees

• We do not offer repair promises

Our service is strictly buying and collecting used items.

7. Contact Us

If you have questions about our Return & Refund Policy, please contact us:

usedfurniturebuyerksa.com
WhatsApp / Call: +966 51 067 9737
Dammam, Saudi Arabia